I do most of my shopping online; if I can avoid the shops, I will. But there's something different about yarn. You don't get to feel the yarn and imagine what it might be to work with. You don't get to see the real colours up-close. You don't get the same kind of enthusiastic customer service from fellow yarn addicts.

But. Getting to a yarn shop with a toddler and a baby was just not an option for me, and I have things to make! And of course, nothing in my enormous yarn stash was quite right for the projects I had in mind.

So, let me tell you how wonderfully impressed I am with the folks at Wool Warehouse who were so organised and helpful. I contacted them to ask a question and they responded immediately, were amazingly helpful, and prompt. My yarn arrived the next day, all beautifully packaged in a project bag (bonus) and organised by colour.